Terms & conditions

Terms & conditions

  1. All users of this website agree that their accessing and use of this website and the sale of goods and services offered on this website are subject to the terms and conditions set out below and all other disclaimers, guidelines, policies and terms and conditions appearing on this website (collectively, the "Terms and Conditions") and all applicable laws, and that any such access or use is an acknowledgement that the user has read the Terms and Conditions and agrees to follow and be bound by them. The Terms and Conditions constitute the entire agreement between the user and Dyson with respect to this website and supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between the user and Dyson with respect to this website. The Terms and Conditions are subject to change at any time without prior notice. We therefore recommend that you read them carefully each time you use this website.
  2. All content, graphics, code and software used on or incorporated into this website and the arrangement or integration of all such content, graphics, code and software, are subject to copyrights held by or licensed to Dyson and all rights thereto are specifically reserved. Nothing contained on this website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any trade mark or logo displayed on this site without the written permission of Dyson. Users may electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to ordering goods from or shopping with Dyson through this website. Any other use of this website or content or information contained in this website, including but not limited to reproducing, publishing, uploading, posting, transmitting or distributing such content or information in any way is strictly prohibited without the prior written consent of Dyson.
  3. Dyson does not guarantee that the information contained in this website will not contain errors, inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price or to product description or availability. Dyson therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information on this website at any time without prior notice and further reserves the right to refuse or cancel any orders containing any error, inaccuracy or omission, whether or not the order has been submitted, confirmed and/or your credit card has been charged.
  4. This website, and any information or content on this website, are provided "as is". Dyson makes no representations or warranties of any kind, whether express or implied, including but not limited to any implied warranty of merchantability or fitness for a particular purpose, with respect to this website or content or information available on or through this website. In no event shall Dyson, its directors, officers, employees, affiliates, successors, assigns or other representatives be liable, whether in contract, warranty, tort, product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of, this website or any content on this website, even if Dyson or its representative has been advised of the possibility of such damages. Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.
  5. Dyson and dyson.com, as well as other Dyson logos, marks, trade names, page headers, graphics, buttons, images and other content on this website, are subject to trade mark, service mark, copyright and or other proprietary or intellectual property rights or licenses held by Dyson. Other trade marks, product names and company names or logos used on this website are the property of their respective owners. Except as expressly authorized, the use or misuse of any trade marks, trade names, logos, images, graphics or content from this website is strictly prohibited.
  6. Dyson does not make any representations or warranties about any website you may access through this website. Any such website is independent from Dyson and Dyson has no control over, or responsibility with respect to, the information provided or activities undertaken by any such website. A link between this website and another website does not mean that Dyson endorses that website.
  7. Dyson's use of personal information that users may submit to Dyson through this website is governed by Dyson's Privacy Policy. Please see the Privacy Policy.
  8. Dyson is not responsible for technical, hardware or software failures of any kind, lost or unavailable network connections or incomplete, garbled or delayed computer transmissions.
  9. Information on this website includes descriptions of products and services available in Canada only. This website is intended for use by residents of Canada only and Dyson makes no representation that the content of this website is applicable or appropriate for use in other countries.
  10. The Terms and Conditions are governed and interpreted pursuant to the laws of Ontario, Canada notwithstanding any principles of conflicts of law. If any part of the Terms and Conditions is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions.
  11. Any information, including but not limited to remarks, suggestions, ideas, graphics or other submissions, communicated to Dyson through this site is the exclusive property of Dyson. Dyson is entitled to use any information submitted for any purpose without restriction or compensation to the person sending the submission. The user acknowledges the originality of any submission communicated to Dyson and accepts responsibility for its accuracy, appropriateness and legality. Dyson Limited Warranty.
  12. The goods will be at your risk from the time of delivery. However, ownership of the goods will only pass to you on delivery provided we have received full payment.

Back to top